Operator FAQ

10 questions operators ask
before listing on Seek.

Straight answers on pricing, lead quality, payment terms, and how Seek compares to every broker platform you've been pitched by.

IWG, Techspace, Orega, Servcorp — all live on Seek
3 deals closed post-launch
WeWork onboarding as a Seek partner
Jump to: Pricing model Is £125 permanent? Exclusivity? Tenant vetting Commission payouts Tenant pulls out How leads arrive Single building? CRM / PMS Vs brokers
IWG
Live and paying — 15K+ buildings globally
3
Deals closed post-launch
£0
Broker fee charged to tenants
4+
Named operators onboarded

Use the breakeven math: subscription pays for itself at £15K+/year in closed deals per building.

£125/mo subscription annual cost£1,500/year
10% commission on a £15K deal£1,500
10% commission on a £30K deal£3,000 — double the subscription
10% commission on a £100K deal£10,000 — 6× the subscription

Start on commission if: buildings are currently vacant, you want zero upfront risk, or you're testing whether Seek delivers before committing. It costs you nothing until we close something.

Switch to subscription if: you're getting regular deal flow and the 10% figure is visibly larger than £1,500/year per building. Most operators make this switch within a quarter. Email peter@seek-re.com to switch — done within a business day.

No — and we're upfront about it. The £125/building/month is a first-year promotional price for operators who come on early. The price will increase as the platform scales and adds features.

The lock-in protection: Operators who sign up at the promotional rate keep that rate for 12 months. After that, we'll give 60 days' notice before any price change and give existing subscribers first right to lock in the next tier.

Early operators get the best economics. We'd rather you come on at £125 and benefit from the upside than wait and pay more later.

No exclusivity. No lock-in. List on Seek and keep every other channel running — brokers, Rightmove, your own website, your direct sales team.

We don't ask for exclusivity because we don't need it. If Seek delivers better-qualified leads at lower cost than your existing channels, you'll shift spend towards it naturally. There's no clause forcing that shift.

The subscription is month-to-month. Cancel any time with no notice period beyond the current calendar month.

Every seeker goes through a multi-step qualification flow before their enquiry reaches you:

1. Headcount — declared team size, so you know if the space fits
2. Budget range — monthly spend ceiling stated upfront
3. Move-in timeline — required date so you know urgency
4. Company name — identifies the entity, not just the individual
5. Work email — consumer email addresses (Gmail, Yahoo, Hotmail, etc.) are rejected at the point of submission. You only receive enquiries from business email addresses.

No tyre-kickers. By the time a seeker reaches your inbox, they've stated budget, headcount, and timeline. IWG chose Seek for exactly this reason — tenants show intent before hitting send.

Commission is triggered on lease signing, invoiced on first rent receipt.

The sequence:

1. Lease is executed (both parties sign)
2. You notify peter@seek-re.com with the contract value
3. Seek issues an invoice for 10% of the first year's contract value
4. Invoice is due within 14 days of tenant's first rent payment clearing

No payment until you've received rent. If the tenant signs but defaults before paying first rent, raise it with Peter and we'll review — you don't pay commission on a deal that never funded.

Commission is 10% of the annual contract value regardless of term length (i.e., a 6-month deal at £30K/year = £1,500 commission). No surprises, no small print.

Three scenarios:

Pulls out before signing: No commission owed. Zero liability. Move on.

Signs but doesn't pay first rent: Commission is not owed. Notify Peter immediately — we track this and it informs how we score that tenant's future activity on the platform.

Signs, pays first rent, then leaves early: Commission is owed at the point first rent clears. The tenant's early departure is your tenancy risk, not a reversal of the commission — same as a broker deal.

Edge cases: Email peter@seek-re.com. We handle edge cases individually. We're a small team and we'd rather resolve unusual situations fairly than hide behind rigid clauses.

Both, simultaneously.

Email: The moment a qualified enquiry is submitted for your building, it's emailed directly to your registered operator email address. Subject line includes building name, seeker headcount, and move-in date — enough to triage without opening.

Dashboard: All enquiries appear in your Seek operator dashboard at /operator/spaces. Full history, status tracking (new / viewed / replied / closed), and reply capability directly in-platform.

You can manage entirely by email if you prefer — the dashboard is a bonus, not a requirement. Most operators use email as their primary trigger and the dashboard for review.

Single buildings are fine. There's no minimum portfolio size and no minimum listing count.

Seek works for independent operators with one building as well as for IWG with 15,000+ globally. Subscription pricing is per building — one building = £125/month. If you add more buildings later, each one is priced separately.

If you have one building and want to test demand before committing, the commission model (free to list) is the obvious entry point. No upfront cost, and if we don't send you a tenant, you've paid nothing.

No integration required. Zero technical setup on your end.

Enquiries arrive by email and appear in your Seek dashboard — you're live the moment we set up your listing. No API keys, no Zapier flows, no IT ticket required.

If you want to push enquiries into HubSpot, Salesforce, or any other CRM, the email delivery gives you a natural forwarding point. Set up an email rule to forward Seek enquiry notifications into your CRM's email-to-lead inbox.

On the roadmap: Native webhook delivery per enquiry (configurable endpoint). Planned within the platform's next development cycle. Email Peter if this is a blocker — it moves up the queue.

Three structural differences:

1. Zero tenant fees. Hubble, Rubberdesk, and Office Freedom charge tenants a fee (typically 5–15% of annual contract value) or earn a finder's fee from the operator. Seek charges tenants nothing. That makes Seek more attractive to tenants — they're not paying a platform tax on top of rent.

2. Direct relationship. Broker platforms manage the relationship between you and the tenant. Seek routes enquiries directly to you. You respond on your terms, on your timeline, with your own messaging. No account manager sitting in the middle, adding lag, and taking a cut.

3. Transparent operator pricing. Traditional brokers charge 10–15% of annual rent — typically the same rate the operator sees. On Seek, operators pay either £125/month flat or 10% commission. Tenants pay zero. The economics are visible to everyone in the transaction.

PlatformTenant feeOperator cost
Hubble / Rubberdesk10–15% of rentFinder's fee
Traditional broker10–15% of rent10–15% of rent
Seek£0£125/mo or 10% on close

More detail: Seek vs Hubble →